Terms & Conditions

Welcome to Swastik Sattu. By using our website or purchasing our products, you agree to the following Terms & Conditions.

1. Products

We make reasonable efforts to provide accurate product descriptions, images, prices, ingredients and availability information.

Actual product appearance, packaging or colour may vary slightly from images shown on the website.

2. Orders

Customers must provide accurate name, contact and delivery information when placing an order.

We reserve the right to accept, modify or cancel an order in case of product unavailability, incorrect information, payment issues or other valid circumstances.

3. Pricing & Payment

Product prices may change without prior notice.

Applicable shipping charges, taxes or other charges, if any, will be communicated during the purchase process.

Orders are processed after successful payment confirmation where applicable.

4. Shipping & Delivery

We generally process orders within 1–2 working days, subject to product availability.

International delivery generally takes 7–12 working days from the shipping date, although customs, courier and other circumstances may cause delays.

Please refer to our Shipping & Delivery Policy for complete information.

5. Customs & Taxes

For international orders, customs duties, local taxes, import charges and other charges imposed by the destination country are the responsibility of the customer.

6. Cancellation, Returns & Refunds

Cancellation, returns and refunds are subject to our applicable policies.

Once an order has been delivered, refunds are generally not available except where specifically approved under our Returns & Refunds Policy.

7. Food Products

Customers should carefully check the ingredients, product information, best-before/expiry information and storage instructions provided on the product packaging.

Products should be stored and handled according to the instructions provided.

8. Website Content

The Swastik Sattu name, logo, product images, photographs, text, graphics and other website content may not be copied, reproduced or used commercially without prior permission.

9. Website Use

The website must be used only for lawful purposes.

Users must not attempt to damage, disrupt or gain unauthorized access to the website or its services.

10. Privacy

Customer information is handled according to our Privacy Policy.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page.

12. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Contact Us

For questions regarding our products, orders or these Terms & Conditions, please contact us through the details available on our website.

Shree Durga Sattu Chura Udyog
Didarganj, Patna City – 800001
Bihar, India