Returns & Refunds

1. Refund Policy

Once an order has been successfully delivered, no refunds will normally be issued.

Customers are requested to carefully review their order details before confirming the purchase.

2. Product Issues

If you receive a product that is damaged, incorrect or has another genuine issue, please contact our support team within 24 hours of delivery.

Please provide your order details and relevant information or photographs of the product so that we can review the issue.

3. Return Eligibility

As our products are food items, returns are generally not accepted once the order has been delivered.

Any exception will be considered only where applicable and after review by our support team.

4. Refund Processing

Where a refund is approved, the applicable amount will be processed through the available payment method or refund process.

The time taken for the refund to reflect may depend on the payment provider or bank.

5. Contact Us

For questions related to returns or refunds, please contact:

Email: info@swastiksattu.com

Please contact us as soon as possible if you experience any issue with your delivered order.